5 Steps for Agents to Do Each Day

  1. Check and respond to e-mail from leads.
  2. Review your reminders. Set new ones up based on leads' activity--or inactivity--communications with you, etc.
  3. Make contact with any new leads that have come in overnight.
  4. Check your "Activity" area for leads that have revisited the site. Send a "just checking in" email to the inactive or retry ones who are not in regular communication with you.
  5. Review your "Retry" folder. Look for oldest leads that have not responded to you yet and attempt to contact.

Remember: if your leads have a phone number, you will need to contact them. They won't be scheduled to receive the 2-week, 1-month or 3-month reminder auto emails. Best success!

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