Speaking of Responsiveness

Friday, March 5. 2010

If you read the 2009 NAR Profile of Home Buyers and Sellers, you know that 93% of those surveyed rated responsiveness as very important—even above knowledge of the real estate market. Just about everyone likes being served quickly: aren't you happier with your service when you get your latte right away? Won't you come back to that cafe again?

When it comes to your real estate business, map out some goals around responsiveness. Hard, concrete goals that you can measure. And then stick to them.

RealtyGenerator's See How You're doing tool allows you to monitor your own performance. To open it, click the "See How You're Doing" button in the menu on the left side of your main page. You'll find a handful of statistics based on your account with explanations of what the statistics mean and what is normal or expected. If you're a broker, you can check on your team's responsiveness in your weekly emails.

Success Story

Friday, January 22. 2010

As you know, we like to share news of how our customers are succeeding. Here's the latest from Jim B., a broker in Port Charlotte, Florida:

"My 2 favorite RealtyGenerator features are the lead generation and agent recruiting. We have recruited agents specifically because of RealtyGenerator because other companies just can't compete with what RealtyGenerator provides us. Plus, we wouldn't have 256 of our closings if it weren't for RealtyGenerator. It's helped us double our sales volume!"

Would you like to tell us about your success? Click here.

List More Homes

Tuesday, January 12. 2010

Many new customers think of RealtyGenerator as only a tool for generating and converting homebuyers. But there are a number of features in RealtyGenerator tailored specifically to helping you win more listings, too. The most popular of these is the Initial Report Tool.

The Initial Report shows a potential seller ways you can market their property via the website and RealtyGenerator, including the number of leads in your brokerage's database who have recently been looking for a home like theirs. You can tell the seller how you will market their home directly to this unique set of prospects.

Be sure to use it in your listing presentations. If you'd like help with the Initial Report Tool, call customer care at 1-888-532-3715 or email support@realtygenerator.com.

Using Social Media

Thursday, January 7. 2010

With 90% of buyers searching for homes online, the most successful agents are using technologies such as social media to capture more business.

What are the best ways to use social media in your real estate business? Here are ways to get started fast.

  1. Post listings on Facebook--and make sure your friends are "fans" of your business page
  2. Contribute to real estate blogs/forums--frequent comments help attract attention and build credibility
  3. Add your URL--provide your RealtyGenerator web address in your Facebook, ActiveRain, LinkedIn or other social media website profile

Receive a $1,000 Credit Today

Monday, December 28. 2009

Start the New Year off right with a $1,000 system credit from Market Leader.

Here's how our referral program works:

1. Contact your business colleagues and let them know about your experience with either Team Leader or RealtyGenerator.
2. Introduce your referral to Market Leader by clicking here or calling 1-877-732-9515 and attend the product demo session.
3. Earn a $500 service credit to be applied to your account if your referral signs up for the Team Leader solution and earn a $1,000 service credit to be applied to your account if your referral signs up for RealtyGenerator.
4. Your service credit will be posted to your account the month following your referral's signed agreement is in effect.

It's that easy! In case of duplicate referrals, the first real estate team or broker that makes the referral get the credit.

Submit your referral now

Support and Call Center to Close for the Holiday

Friday, December 18. 2009

In observance of the holiday, RealtyGenerator Customer Service and the Call Center will be closed on Thursday, December 24, and Friday, December 25. Regular Customer Service hours will resume on Saturday, December 26.

The Call Center team will follow up with all leads submitted over the holiday on Saturday, December 26, if the agent has not already contacted them.

Work Smarter: Broker and Agent Classes

Friday, December 4. 2009

Are you looking to brush up on how to gain the competitive edge with RealtyGenerator? The best way to do that is to attend the Broker 101, Agent 101 class.

Sign up now for Broker 101 or Agent 101

With this short 1-hour class you will quickly learn the basics of the RealtyGenerator system that will enable you to save time as you grow and manage your business.

In this class you will learn:

  • How the website and the contact management system work together to give you valuable insight that you have never had before
  • Best practices to use the Contact Management System to turn prospects into customers
  • Techniques to easily manage your entire prospect database

For Agents who have already mastered their skills in the Agent 101 class, you're ready for the next level, Agent 201.

Sign up today

Searching by Phone Number

Tuesday, November 24. 2009

Did you ever receive a call from a phone number you don't recognize? Look up the number in your prospect database using our phone number search.

The phone number search will always look for the exact digits that you type, so avoid typing the straight number, like this: 1234567890, because it will only find a number that's EXACTLY all those digits in a row.

Instead, try splitting up the numbers, like this: 123 456 7890 or 123-456-7890 or 123.456.7890. This will be more effective because you are searching for 123 and 456 and 7890. Even better: just search for the last four: 7890. You'll find out who called--and you can pick up a few facts to use in the call back.

Support and Call Center to Close for Thanksgiving Holiday

Thursday, November 12. 2009

In observance of the Thanksgiving holiday, RealtyGenerator Customer Service and the Call Center will be closed on Thursday, November 26, and Friday, November 27. Regular Customer Service hours will resume on Saturday, November 30.


The Call Center team will follow up with all leads submitted over the holiday on Saturday, November 28, if the agent has not already contacted them.

Come to the Market Leader Booth at NAR

Tuesday, November 10. 2009

As you know, the NAR Conference is just around the corner. We invite you to join us in San Diego at Booth #2425. We always enjoy meeting our customers face to face. We'll have live demos of all our products, fun gifts and on Saturday we'll even be interviewing customers about how RealtyGenerator helps your team convert prospects into closed business.

Please stop by our booth and bring your success story! Look forward to seeing you Nov. 13 - 16.

Receive a $1,000 Credit Today

Friday, October 30. 2009

We're thankful for the many referrals we receive from brokers across the country--and they take our gratitude all the way to the bank with our Referral Program. We invite you to join them!

Here's how our referral program works:

1. Contact your business colleagues and let them know about your experience with either Team Leader or RealtyGenerator.
2. Introduce your referral to Market Leader by clicking here or calling 1-877-732-9515 and attend the product demo session.
3. Earn a $500 service credit to be applied to your account if your referral signs up for the Team Leader solution and earn a $1,000 service credit to be applied to your account if your referral signs up for RealtyGenerator.
4. Your service credit will be posted to your account the month following your referral's signed agreement is in effect.

It's that easy! In case of duplicate referrals, the first real estate team or broker that makes the referral get the credit.

Submit your referral now

Questions? We're Here to Help

Friday, October 23. 2009

Whether you're new to RealtyGenerator or have been using it a while, you may want to ask us a question from time to time.

Our Customer Care team is always available to you, and they're happy to answer virtually any question you may have. From questions about your website, logins, folders, webmail and more, you can find out whatever you need to know to be successful with RealtyGenerator.

Here's how to contact Customer Care:

Email: support@realtygenerator.com

Call: 1-888-532-3715

See How You're Doing

Wednesday, October 14. 2009

If you're the kind of person who performs better with a rival, RealtyGenerator will put you in competition... with yourself. The See How You're Doing Tool allows you to monitor your performance on RealtyGenerator.

To open it, click the "See How You're Doing" button in the menu on the left side of your main page. You'll find a handful of statistics based on your account with explanations of what the statistics mean and what is normal/expected.

You'll also find Quick Calls/Quick Emails, which scans your Inactive folder to find any leads who have been back to the website in the last two weeks. Leads with phone numbers show up in Quick Calls, leads without numbers in Quick emails. Usually you'll want to move all of these leads from Inactive to Retry and get in touch.

This way you can monitor your performance and quickly see where you have the best opportunity to convert a prospect into a client--and improve your stats.

Agent 201

Monday, October 5. 2009

If you're an agent who's been using RealtyGenerator for a month or more, you may be ready to build upon your success. Join us for Agent 201 and learn a number of new, powerful skills and tools for delivering real value to both buyer and seller prospects as you use the RealtyGenerator system.

October Classes:

Tuesday, October 6, 2009 at 1:00PM Pacific/4:00PM Eastern

Thursday, October 15, 2009 at 11:00AM Pacific/2:00PM Eastern

Thursday, October 29, 2009 at 11:00AM Pacific/2:00PM Eastern

Check the full schedule for a date and time that works best for you.

Promote Your Open House

Tuesday, September 29. 2009

If you have an open house coming up for one of your listings, promote it with the Open House tool. Your open house will appear on your brokerage website, plus notification of your open house will also be included in any of the relevant listing alerts going out to your agency's leads.

To set up an open house, scroll to the bottom of your main page and click "Add Open House" to access the Open House Manager. You'll see all the listings, sorted in ascending price, associated with your brokerage that have been uploaded from your MLS.

Find your listing and click the "Add" button on the right for your listing.

Then add all information for the open house and any comments. Providing an address will give users with a link to look up directions via Mapquest. Once you have entered the information, click "Add" at the bottom to finish.