Scheduled Downtime

Tuesday, August 26. 2008
Hi everyone,

In an effort to keep RG running as fast as possible there is going to be scheduled downtime to do some system upgrades. Please keep in mind these are windows in which we may be down, not definite downtime for the entire period. We will do our best to keep it to a minimum.

Tues 8/26 9PM PST (1 Hour)
Tues 9/02 9PM PST (2 Hours)
Sat 9/06 9PM PST (2 Hours)

Thanks in Advance,
The RG Team
Posted by Justin Tracy in General News at 05:54 | Comments (0) | Trackbacks (0)

Broker Update

Tuesday, May 20. 2008
BILLING

We are now accepting payment by CREDIT CARD. To change your payment method please use the CHANGE PAYMENT form located on the top banner of your Broker Admin site. Please note that ALL billing changes must be submitted by the 20th of the month. Changes will go into effect on the 1st of the following month.

For your convenience we now have a direct billing line available. Please call this number with any questions about your bill, your contract or to change your Lender and/or Title & Escrow Partners.

Billing - 1.888.532.3715 - EXT 3

billing@realtygenerator.com

ADVERTISING

To make changes to your monthly advertising budget please use the AD CHANGE FORM located on the top banner of your Broker Admin site. Please note that ALL advertising changes must be submitted by the 20th of the month. The changes will go into effect on the 1st of the following month.

SUPPORT

Our great support team is here for you! If you would like to schedule additional training, review your teams performance or you just have questions about your website – give support a call!

Support – 1.888.532.3715 - EXT 1
support@realtygenerator.com
Posted by Justin Tracy in Broker Upgrades at 14:41 | Comments (0) | Trackbacks (0)

Who Owns the Word MLS?

Friday, January 4. 2008
Lately I have been coming across more and more real estate boards that having been banning the use of the word “MLS.” They can't use it in print, radio, TV and especially Internet to convey the service they offer. The public knows what the MLS is and expects their agent to offer it. If they don't see that, they are going to go to the next guy that does. So if agents have their hands tied and the boards are selectively enforcing this rule, it makes for quite an unfair business environment... continued here
Posted by Justin Tracy at 11:24 | Comments (0) | Trackbacks (0)

Happy New Year

Monday, December 31. 2007
Have a wonderful new year, support and the callcenter will be closed. Also the tuesday training is cancelled.
Posted by Justin Tracy at 08:32 | Comments (0) | Trackbacks (0)

Merry Xmas!

Monday, December 24. 2007
Everyone at Realty Generator wishes you a wonderfully and safe Christmas. Please note support and the call center will be closed.
Posted by Justin Tracy at 07:13 | Comments (0) | Trackbacks (0)

Support & Call Center Closed Thanksgiving

Wednesday, November 21. 2007
We wish everyone a happy Thanksgiving! Please note support and the callcenter will be closed.
Posted by Justin Tracy at 10:06 | Comments (0) | Trackbacks (0)

10% Off Video Tours

Tuesday, October 23. 2007
We have partnered with Agentcasts to supply you guys with video tours. AgentCasts transforms your property listings into high-quality real estate video tours and distributes them to the leading web video and podcasting destinations across the web. Ignite your property listings online and increase your web visibility with our complete range of real estate video solutions.

Agentcasts Sample Tour
Posted by Justin Tracy at 12:56 | Comments (0) | Trackbacks (0)

Brokers Can Chat Now Too!

Wednesday, September 19. 2007
There's a new tool that allows an administrator to chat with any online leads using any instant messenger program via Plugoo. This is similar to the Realtor's chat tool, except it allows the administrator to chat with any lead, and makes them the focal point for any incoming chat. Every company would be smart to establish an administrator or assistant to utilize this chat tool. Contact james@realtygenerator.com or go to the broker 'activity' page for more information on setting this up.
Posted by Justin Tracy at 08:50 | Comments (0) | Trackbacks (0)

New Chat Program

Friday, August 17. 2007
Our new chat system is up and running. We have partnered with Plugoo.com to bring you guys the best in instant messenging. You can now chat with your leads using AIM, Yahoo, MSN, ICQ, and more. Login to your agent page and go to the bottom to see how to setup.
Posted by Justin Tracy at 16:10 | Comments (0) | Trackbacks (0)

Our New Corporate Website is UP!

Monday, July 30. 2007
Our new website is up and running. From now on all our important updates, from tools to news will be posted right here. We hope you like it!
Posted by Justin Tracy in General News at 08:19 | Comments (0) | Trackbacks (0)

Welcome to the Call Center

Sunday, July 29. 2007
Welcome to the Realty Generator Call Center. Our top priority is helping you to reach your Leads quickly. It has been proven that there is a 72% success rate of turning a web lead into a client if a live contact is made within the first hour of the leads visit.

At Realty Generator we have proven that 50% of the leads we generate are not called within the first hour. We know you are busy so we are here to help you! Think of us as your virtual assistant. Our primary goal is to welcome the Lead to your site, introduce you to them and make sure they know how to get a hold of you. We also validate their contact information and what they are looking for as well as assist them in navigating the site, setting up alerts and getting lender information if they desire.
Posted by Melanie Hallsten in Call Center News at 11:24

Your Listings are Now on Homescape

Friday, July 27. 2007
We just signed an agreement with Homescape to get all your listings on the nation's largest newspapers websites.

Their network

About Homescape:
Homescape provides local, comprehensive property listings and rich content to home buyers and sellers nationwide, while delivering a suite of advertising solutions that offer choice and results that enable real estate professionals to grow their business.

With 1,858,122 property listings nationwide, plus a vast network of 125 online newspaper partners and 23,000 advertisers currently seeing results, Homescape can help you find your dream home or promote your real estate business.

Homescape
Posted by Justin Tracy in General News at 09:50 | Comments (0) | Trackbacks (0)

Monitor the Call Center

Wednesday, July 25. 2007
Under the "Waiting Tab" you now have the ability to view the call center's last few successful calls. This is great to double check that your agents are actually converting on these "hot" leads.
Posted by Justin Tracy in Broker Upgrades at 09:44 | Comments (0) | Trackbacks (0)

Realty Generator Mini

Sunday, July 22. 2007
We have a beta release of a mobile version of Realty Generator. This allows you to access webmail and most of your RG functions from your cell phone's browser (Windows Mobile preferred).


Realty Generator Mobile
Posted by Justin Tracy in Agent Upgrades at 09:33 | Comments (0) | Trackbacks (0)

Feedback from Your Leads

Tuesday, July 10. 2007
We are now asking the leads to rate your agents from 1 to 10. This feedback is reported only to you, the broker, and can be found under the audit tab. We hope this is helpful in getting the pulse of your leads and how they react/respond to your agents.
Posted by Justin Tracy in Broker Upgrades at 06:16 | Comments (0) | Trackbacks (0)
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